Friday, May 16, 2008

Wine marketing

Winery asks customers to set prices
http://www.springwise.com/food_beverage/winery_lets_customers_set_pric/
What works for alternative rock music, might also work for wine. You may remember how Radiohead got the world's attention when it let listeners download its album In Rainbows, asking them to pay whatever price they thought the music was worth. Sales of the album reached USD 10 million. Since then others have tried the pay-what-you-like marketing technique, including Paste magazine, which we featured in October.

South African BLANKbottle has gone a step further. The boutique winemaker's founder, Pieter Walser, sent 20 cases of its latest premium white wine Moment of Silence to loyal customers on consignment, asking them to evaluate the wine and then pay him what they thought it was worth. They paid up to ZAR 90 per bottle (USD 11.80 / EUR 7.50), and the average price came to ZAR 50. Since BLANKbottle aims to exceed customers' quality vs. price expectations, the wine went on sale to the public at a price of ZAR 40.

Walser, for his part, got a high return on the wine he risked in the venture. In addition to the publicity he garnered, he determined a new product's price point based on the actual purchasing decisions made by the winery's best customers. Feedback that's likely to be more valuable than the opinions volunteered by focus groups or market research experts. And by involving them in such a fundamental business decision, he no doubt increased brand loyalty among the winery's core customer base. One to try out with your own best customers!

More People now Visit Hotels and Pubs to Eat!
http://www.roymorgan.com/news/press-releases/2008/748/
Extract: Overall, 52% (8.2 million) of Australians 18 years and older visited a pub or hotel in an average three months to eat or drink in 2007 (up 2% since 2001) - 41% (up 5% since 2001) visit a hotel or pub to have a meal and 28% (down 2% since 2001) visit a hotel or pub only to drink, according to a special Roy Morgan Single Source survey.

Riesling leads German wine renaissance
http://www.euromonitor.com/Riesling_leads_German_wine_renaissance
After years in the doldrums, the German wine industry has completed a remarkable transformation, led by its trump card - the Riesling grape. However, rising bulk wine prices might pose a threat to that recovery, while the country's efforts to build a reputation for its red wines abroad will be helped by changing consumer trends, but hampered by a lack of recognition.

A Riesling-inspired makeover
Until recently, the image of German wine in key export markets like the UK could hardly have been worse. The halcyon days of high volumes in the 1980s created an industry that was far too reliant on low-margin, cheap white wines, of which liebfraumilch was the most notorious example.

Germany's rehabilitation has taken time, but international markets have now finally embraced the country's often enervating, food-friendly wine styles, encapsulated by its finest grape variety - Riesling.

According to Deutsches Weininstitut (DWI) figures (1 November 2006 to 31 October 2007), exports have grown 18% in value and 13% in volume over the past 12 months in all major markets except Japan, recording double-digit increases. Average prices have reached EUR200/hl, nearly double the figure of 14 years ago. Emerging markets like Russia and the Nordic countries are expanding in both value and volume, but in the biggest export destination - the UK - volume is still declining slightly (down 2% to October), while value has increased 10% over the same period. Similarly, the US market has edged forward 7% in volume, but nearly 18% in value.

Steffen Schindler of the DWI is happy that Germany is no longer the cheapest wine importer to the UK, but realistic about the long-term prospects there. “Our importance in the British market was always a lot bigger than our production levels,” he says. “I don't see a future market share of 10-15%, but if we can have 4-5% of the market with very good prices, then that's fine.”
Much of Germany's recent success in the US has been built on Riesling, thanks to changing consumer trends, with fresher, more aromatic styles of white wine becoming increasingly popular. “Riesling is the fastest-growing white grape variety in the US,” points out Schindler, adding that the establishment of the International Riesling Foundation in November 2007 – a body aimed at promoting wider knowledge of the grape – has helped the momentum.
Norwegian consumers are also clamouring for Riesling, with the DWI pinpointing a 34% hike in export values on the back of increased sales of high-priced wines from the Mosel and Rheingau. Again, consumers here are increasingly turning their backs on fuller, more oaky styles of white in favour of Riesling's aromatic intensity and acidity.

However, success comes at a price. The consequent surge in demand has sent grape and bulk wine prices rocketing, particularly after the small 2005 and 2006 harvests.
Relief came with a bigger crop in 2007, but bulk prices remain worryingly high for brand owners. “White wine prices have gone up, particularly for Riesling, and the weakness of the dollar and the British pound against the euro present an interesting challenge this year,” says Nik Schritz, Managing Director of Reh Kendermann, producer of Kendermanns and Black Tower. Armin Wagner, of Blue Nun producer FW Langguth, agrees. “The increase in Riesling bulk prices is a challenge – and another good reason why we cannot only rely on this grape variety,” he argues. Rising prices and the economic downturn, especially in the US, pose a threat to growth and, as Wagner says, strengthen the argument that Germany should expand sales of other wine styles to spread the risk.

Germany sees red
Nearly 40% of Germany's wine production is red, with large plantings of Spätburgunder (Pinot Noir) and Dornfelder over the past 15-20 years designed to meet the domestic consumer's love of red wine. But there is a growing feeling that German producers should endeavour to sell more red wine – and rosé – abroad.

The big producers are backing this initiative, with Langguth now producing Blue Nun German red and rosé wines, as well as Pinot Noir, Dornfelder Barrique and Dornfelder rosé bottles in its Erben range. Meanwhile, Kendermann launched Black Tower Dornfelder Pinot Noir in 2007, markets a Kendermanns Dornfelder internationally and is poised to add a Kendermanns Special Edition Pinot Noir to the range in 2008.
These wines have the virtue of tapping into the developing consumer preference for lighter, fruitier and less alcoholic red wines, but do people readily associate Germany with red wine in the first place?

Schritz believes the reassurance of an established brand like Black Tower or Kendermanns will help to smooth the way for these wines to be accepted. Meanwhile, Wagner points out that emerging markets like Russia and China do not have a problem accepting German red wine – simply because they have no preconceptions about it in the first place.

However, producers tacitly accept that in more mature markets for German wine – including the US and the UK – they will have their work cut out to convince sceptical consumers who see Germany as predominantly a white wine country. The DWI's Schindler points out that Germany is perfectly positioned to capitalise on the current boom in Pinot Noir sales since it is the world's third biggest producer of the varietal, behind France and California. But Dornfelder, he accepts, will be a harder sell. “I think it does appeal to a lot to foreigners when we have them taste it,” he says. “The problem with Dornfelder is that it's completely unknown. With Pinot Noir, they know it from France, Australia, New Zealand.”\

White's right for German producers
Germany's red wines have the virtue of majoring on two particularly consumer-friendly qualities in 2008 – they are light and fruity, and many are made from Pinot Noir – but outside emerging markets, producers will find it harder to gain acceptance from consumers raised on liebfraumilch and hock, and only recently converted to Riesling.

Meanwhile, rising prices for Riesling, coupled with the macroeconomic downturn, especially in the US, look set to slow export growth over the next 12 months at least. However, growers are currently laying the foundation for future growth in supply, with 875 hectares of Riesling vineyards planted in 2005/6, making it the country's most planted varietal for the first time in many years. That should help Germany recover from short-term supply problems and price rises, safeguarding the medium to long-term health of the industry. So does this buoyant period make German wine companies good candidates for acquisition?

There has to be some doubt here; major producers like FW Langguth and Reh Kendermann are well-positioned for growth in emerging markets like Russia and China, but they remain reliant on low-margin, low-priced wine sales for the bulk of their business, with volumes to protect in sections of the market which are in long-term, if unspectacular, decline.
Meanwhile, the industry top end is dominated by boutique players which lack the scale to make themselves an attractive international acquisition opportunity. The good times may be back for Germany's wine industry, but its companies remain a questionable investment opportunity for the time being.

Tasmanian Cellar Door Customer Survey 2007: analysis of results
http://www.tourismtasmania.com.au/pdf/res_2007_cellardoorsurvey.pdf
Survey of Tasmanian cellar door visitors covering motivations and experiences.

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